Frequently Asked Questions

No. E4World holds the payment securely as part of its mediation service throughout the Transaction process. Funds are not released to the Seller until the Buyer confirms receipt of the Digital Product and the required review procedures have been completed in accordance with our policies.

Every Transaction is subject to a mandatory seven (7) calendar day Review and Protection Period, beginning after the Buyer confirms successful delivery. During this period, the funds remain held by E4World. The Review and Protection Period may be extended if additional review is required or if a dispute, claim, or report related to the Transaction arises.

After payment is completed, the Seller is notified to begin the delivery process. Once the required information is received, E4World may review the submission to ensure it is ready for delivery before making it available to the Buyer through the order page.

Delivery times may vary depending on the nature of the Digital Product and the Seller's response time.

Refunds may be available in circumstances covered by E4World's Refund and Cancellation Policy, including failure to deliver, a material difference between the Digital Product and its description, or other circumstances determined by E4World following a review of the Transaction.

Once a Transaction has been completed and the Review and Protection Period has ended, payments are generally considered final unless otherwise required by applicable law or E4World's policies.

Yes. You may list eligible Digital Products on E4World. Once a sale is initiated, E4World manages the mediation process and facilitates the Transaction between the Buyer and Seller in accordance with its Terms and Conditions.

No. E4World is committed to protecting the privacy of its Users and does not disclose personal or identifying information between Transaction parties unless it is necessary to provide the service or required by applicable law.

Transaction-related communication should take place through E4World's official channels. Users may not share or request personal contact information from another party without their explicit consent.

We maintain high standards for protecting User information because privacy and confidentiality are fundamental parts of our mediation services.

If a dispute arises, E4World may review the information and evidence associated with the Transaction, including relevant communications and Transaction records.

The Review and Protection Period may be extended until the review or investigation has been completed and an appropriate determination has been made in accordance with E4World's Terms and Conditions.

Both parties are expected to cooperate and provide any information reasonably requested during the review process.

Users are encouraged to complete all Transaction-related communication and procedures through E4World's official channels.

E4World may not be able to provide the same level of protection or consider agreements made outside its official systems when reviewing a dispute.